Three things, done properly.
Aegis Labs is a small practice with three lines of work: managed IT and security, practical AI for small business, and smart-home design and installation. One operator. No call centre. No ticket queue that goes nowhere.
Managed IT & Security
Your systems, watched and maintained.
Managed services for organisations that need their technology to simply work; monitored, patched, backed up, and defended, without hiring a department.
MANAGED IT
Day-to-day support
Responsive support for the people and the machines that run your business.
- Helpdesk and remote support
- Workstation and server monitoring
- Patch and update management
- Microsoft 365 and Google Workspace administration
- Hardware planning and lifecycle
SECURITY
Managed detection & response
Around-the-clock monitoring, with someone who acts when something looks wrong.
- 24/7 monitoring and alerting
- Managed detection and response (MDR)
- Endpoint protection and hardening
- Vulnerability management
- Email security and phishing defence
RESILIENCE
Backup, recovery & compliance
Backups you have actually tested, and paperwork that holds up.
- Backup and disaster recovery
- Restore testing, documented
- Security awareness training
- Compliance support: PIPEDA, Quebec Law 25
- Fractional security leadership (vCISO)
Practical AI for Small Business
AI that ships, not AI that slides.
Real applications for real workflows. We find the work that is worth automating, build it, and hand it over, with the training to keep it running.
DIAGNOSE
AI readiness & roadmap
An honest verdict on where AI helps you, and where it does not.
- AI readiness assessment
- Process mapping and opportunity backlog
- Prioritised, costed 90-day roadmap
- Data and tooling readiness review
- AI policy and governance guardrails
BUILD
Automation & AI agents
Fixed-scope builds that remove repetitive work from your week.
- Workflow automation
- Custom AI assistants and agents
- Private knowledge base (RAG) assistants
- Integration with the tools you already use
- Document and inbox handling
SUSTAIN
Training & ongoing support
Your team learns to drive it, and we stay on the hook.
- Team training and workshops
- Documentation and handover
- Ongoing support retainer
- Monitoring and safeguards
- Fractional AI leadership
Smart Home Design & Installation
Homes that work the way you live.
Designed first, installed properly, and supported afterwards. New builds and renovations alike, including the homes that were never wired for any of it.
DESIGN
Plan before you buy
A technology plan that fits your home, your habits, and your budget.
- Whole-home automation design
- Network and Wi-Fi design
- Lighting design and control
- Retrofit of existing homes
- Specification and documentation
INSTALL
Comfort, sound & security
Everything installed cleanly, and controlled from one place.
- Motorised shades and climate control
- Multi-room audio and home theatre
- Security cameras and access
- Lighting scenes and keypads
- Energy monitoring
SUPPORT
Open systems, kept running
Built on platforms you are not locked out of.
- Home Assistant, Matter, Thread, ZigBee and Z-Wave
- UniFi networking
- Integration of existing devices
- Remote monitoring and support
- Ongoing maintenance
How we work
Scoped before it is quoted.
Every engagement follows the same four steps. You always know what you are getting, what it costs, and what happens next.
01
Listen
A short conversation about what is actually causing pain.
02
Assess
A paid, fixed-fee discovery. You get the findings either way.
03
Deliver
Scoped work, fixed price, agreed timeline, no surprises.
04
Support
We stay on the hook; monitored, maintained, and reachable.
Say hey.
One person reads everything. Tell us what you want to stop doing by hand, what keeps you up at night, or what you want your house to do. That is enough to start.
[email protected]Replies within one business day. No forms, no funnels, no autoresponder maze.